Payment Issues and Troubleshooting Tips

To purchase your Authentic Love Presets you can use PayPal, also you can use a credit or debit card without a PayPal account and without registering with PayPal.

If you purchase via PayPal and receive an error message stating that: “Sorry, we can’t complete your purchase at this time. To comply with government regulations, this transaction has been declined”
The reason the transaction is being blocked could very well be because you’re sending from a business account. Use your personal PayPal account. It will work for you!


You can use a credit or debit card without a PayPal account and without registering with PayPal.

Please follow the troubleshooting steps below to resolve payment issues:

Once you get redirected to PayPal, just do as follows:

  • Make sure the “Pay with Debit or Credit card” option is selected
  • Enter your credit card’s data (Address, email & phone number may also be requested depending on your country.)
  • When you are done, click on “Review and continue”.
  • Click on “Pay now”
  • Click on “No, thanks”

If you can’t find a “Pay with Debit or Credit card” option.
Sometimes, PayPal does not allow direct credit card payments in all cases. Sometimes it is because of your location, or sometimes PayPal might believe by checking your browser’s cookies that you actually own a PayPal account.

You might try deleting your cookies to get around this or:
– Going to a new incognito window in Chrome (or private window in Firefox)
– Do checkout as a guest (do not sign in to your PayPal account)
– Using a credit card not linked to your current PayPal account

If there is a specific step you do not understand, let us know and we will be glad to explain it more!
support@authenticlovemag.com

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